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Return & Refund Policy

Applies to all orders — custom rods, soft plastics, Pro-Cure, and tackle.

Custom Fishing Rods

All sales final
No returns

Custom rods are built to your exact specifications and are non-returnable and non-refundable once production has begun. No exceptions for change of mind.

Defects

If your rod arrives with a verified manufacturing defect or was built incorrectly based on your confirmed order, we will repair or replace it at no cost to you.

Note

All orders receive a build confirmation before production starts. Please review carefully — changes cannot be made once the build begins.

Custom Soft Plastics (Colors & Patterns)

Final sale — discretionary exceptions
Final sale

Custom soft plastics are final sale. Returns or store credit on custom color orders are not guaranteed but may be approved at our discretion on a case-by-case basis. Contact us within 14 days of delivery if you have a concern.

Defects

If your soft plastics arrive with a defect in color, pour, or finish that doesn't match your confirmed order, we will replace them free of charge — no discretion needed, we make it right.

Photos

For complex or high-volume color orders, we may send a photo before shipping for your approval. Please respond within 48 hours — unapproved orders will ship after that window.

Hand-poured & one of a kind: All of our soft plastics are hand poured in small batches. No two lures will ever be exactly alike — slight variations in color blending, swirling, or finish are a natural part of the process and a mark of craftsmanship, not a defect. Minor cosmetic variations are expected and not eligible for return or replacement.
Tip: Not sure on a color? We're happy to share swatches or past examples before you order. Reach out before placing your order to avoid any surprises.

Custom Tackle & Components

Case by case
General

Custom-assembled tackle (jig heads, rigs, hooks, weights, etc.) made to your spec are generally final sale, but we review each situation individually.

Defects

Items that arrive incorrect or defective will be replaced or credited in full. Please contact us within 7 days of delivery with your order number and a photo.

Used items

Tackle that has been used, rigged, or modified cannot be returned for any reason.

Pro-Cure & Off-the-Shelf Products

Standard returns
Returns

Unopened Pro-Cure products may be returned within 30 days of delivery for a full refund or exchange. Item must be in original, undamaged packaging.

Opened

Opened or used Pro-Cure scents and attractants cannot be returned due to the nature of the product.

Damaged

If a product arrived damaged or defective, contact us within 7 days and we will send a replacement at no charge.

How to Request a Return or Replacement

Step 1

Contact us with your order number and a brief description of the issue.

Step 2

Attach a clear photo of the item showing the defect or issue.

Step 3

We'll respond within 2 business days with next steps — replacement, repair, or credit.

Questions? Reach out before ordering — we'd rather talk it through than have a disappointed customer.